At Brown Magic Sweets we take pride in our goods. If you are unhappy with our product please let us know about the problem within 48 hours of receiving your product. Please return the uneaten portion of your dessert within two days of receipt of your product. Full or partial refunds and store credit are decided on a case-by-case basis, but our goal is always to have you leave happy. If we have made a genuine mistake (the product was not made correctly), we will certainly make it right. We are not able to offer refunds in cases where the product was baked and decorated correctly, but a flavor or texture didn't meet a personal preference.

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• It is your responsibility to verify that the contents of the order match the invoice.

• All products are the responsibility of the customer once it leaves our shop. We are not responsible for any damage occurring to the dessert during transport, set-up or any time thereafter. You will be given instructions on how to carry, transport, and store your dessert upon pick up. Keep in mind that certain desserts are very fragile and damages can happen if not handled properly – such as cracks, smudges, melted frosting, etc. We only give refunds in accordance with refund policies stated above.